Imagine you are strict with following the traffic laws, but you still get an e-challan. Well! That is quite possible. Not because you committed a traffic violation, but because the challan is wrong. Getting an unexpected e-challan is definitely stressful. I am here to tell you what to do when you get a wrong e-challan. Let’s begin!
Reasons For Wrong E-Challans
The are multiple reasons you can get wrong e-challans, and some of them are mentioned here:
Duplicate Number Plate: You might be wondering how a duplicate number plate can be a reason for a wrong e-challan. Yes, it can be, as it is a common way for fraudulent activities.
Camera Mistake: There are chances CCTV camera captures blurred or unclear images due to weather, sharp sunlight, or more.
System Error: If you have sold your vehicle and transferred it to its new owner, and you still receive a wrong e-challan, there might be a system error.
Regardless of the reasons, make sure you take action against the wrong e-challan so that you don’t have to pay the penalties.
What to do when you get a wrong e-challan?
The following is what you need to do when you receive a wrong e-challan:
Verify Your E-Challan
The first step is to verify your e-challan and see if it is issued for your vehicle or not. You can do so in easy steps:
- Visit the PSCA E-Challan official website.
- Click on Verify Your Challan option.
- Enter your bike or car’s plate number and chassis number or your CNIC.
- Once done, click on Search. After this, you will be able to verify the e-challan issued against your vehicle.
People living in Sindh can verify their e-challan through the official E-Challan Sindh website.
File a Complaint
If you have a valid claim that the challan is wrong, you need to file a complaint against it. Open the Punjab Safe Cities Authority website and go to the review challan option. This option enables you to check the challan and also file a complaint if needed. All you need to do is add a review reason, detail, and upload evidence. The authority will review the complaint and will take action.
Visit the Traffic Police Office
Here is another thing you can do. Gather the proofs and take the necessary documents with you and visit the traffic police office, and file a complaint. You need to take the CNIC, vehicle registration book, and e-challan slip, etc.
If you conclude that the number plate of your vehicle is cloned, make sure you file a complaint immediately to prevent getting into fraud and scams.
Final Verdict
To sum up, you can get a wrong e-challan due to several reasons, and one of them can be a duplicated vehicle number plate. The first thing that you need to do in this regard is to file a complaint online portals and claim the wrong e-challan to prevent unnecessary penalties.
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